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Stihl's internet policy

STIHL and the Internet

"In the wrong, often unskilled hands, they can be potentially dangerous. This is why we consider the Internet to be an inappropriate forum for the sale of STIHL products. When an Authorised STIHL Dealer sells a chainsaw or any other STIHL product we expect them to have personal contact with each customer. This ensures that the correct product is selected for their particular requirement, an appropriate handover is carried out to provide awareness of safety precautions and the correct use of each tool, at an appropriate level to suit each individual STIHL customer."

Radmore & Tucker's Policy

As an authorised STIHL dealer, we fully understand Stihl's stance with regard to remote selling of their products. With that in mind, we will only sell STIHL products where their criteria is adhered to.

Fortunately, because of our substantial distribution network to the trade, we cover a significant part of the South of the UK with our own delivery vehicles. This enables us to prepare, test and hand over product personally to customers within selected post code areas*, if required.

To this end, if you are in a selected post code area* and wish to purchase a STIHL product, your enquiry will be passed to one of our sales administrators who will contact you to discuss your purchase.

For more information please contact us..

*We deliver anywhere within Cornwall, Devon, Dorset and Somerset. For addresses within South Wales, Bristol & Bath, Gloucestershire, Hampshire, Wiltshire, Oxfordshire, West Sussex, Surrey, Berkshire and Buckinghamshire please call our Sales Team on 01392 254270.

However if you have dealt with us before and have prior knowledge of this type of product or if you are a professional user , we are, in these circumstances, able to send out equipment on a national next day carrier service. Please call for details.