Website – Our Website is business as usual, however we are still experiencing delays from our suppliers and delivery partners, we ask our customers to please be patient.
(Please check the stock status online or call us to before placing your order – 01392 254270 or firstname.lastname@example.org)
In-Stock Items – Deliveries are currently estimated at 2-4 days after placing your order online
Out of Stock Items – Can vary between 7-14 working days depending on supplier/manufactures stock availability. For further delays outside of this timescale, we will do our very best with the limited team we have to keep you updated and give you the offer of a refund or to remain on order with us.
Showroom & Workshop – We have had to close our showroom & workshop to stay in line with the latest government guidelines as of the 5/1/2021. We will only be operating with one workshop mechanic instead of our usual three and have made the decision to prioritise professional user’s machinery that are already booked in before the 5/1/2021. (Any machines that are not used for professional use will not be worked on until we are back to full staff when the national lockdown is over).
Phone Lines – Our phone lines will remain open 8am-5pm Monday to Friday and 8.30am to 12:30pm on Saturdays.
We are still operating with a limited team and with limited information in regards to stock levels from some of our suppliers, but you can rest assured we are working hard behind the scenes to operate as best we can with the information we receive so please be patient.
Thank you for your support from all the team at Radmore and Tucker.