Ordering Information

At Radmore & Tucker we aim to provide you, the customer, a top sales service. Focusing on 100% Customer Satisfaction, providing the very best quality garden tools and equipment we aim to ensure that your experience on using the Radmore & Tucker web site is one that will make you want to recommend us to your friends.

Our experienced team are here to help you and give you any advice that you may need. If you cannot find the product that you are looking for, please contact us as we are able to supply most makes and models. We commissioned our site with the following aims in mind.

Security

The security of our customer’s personal information and payment details is our top priority. We neither see nor hold credit card data. All credit and debit card transactions are undertaken through BARCLAYCARD Payment System, one of the largest and most respected credit card processing companies, using the most advanced encryption technologies to ensure absolute confidentiality.

Privacy

We can assure you that the information that you provide us will not be shared with anyone else. Please see our Privacy Statement page for more info.

Ease of Use

We believe that the design of our site provides an easy and intuitive way to find the products you require. Either select from the Product Categories in the main menu, use other sections such as Special Offers or Best Sellers to find what you are looking for. You can also simply enter a keyword in the search box at the top of the page to search our entire site or refine your search by searching in a specific category. Please note that all weights and measurements given on the website are as accurate as possible but may vary slightly.

Prices

All prices are subject to confirmation. We are constantly monitoring online prices to ensure that we remain as competitive as possible, therefore they may differ from prices in store.

Safety

WARNING – Do not use gardening tools such as chain saws unless you are competent at handling such tools. These tools can be dangerous in the wrong hands or even lethal. Before using all gardening tools or equipment always read any accompanying instructions fully. If you are unsure about how to use a particular tool or item of equipment, ask an expert to show you how to use them properly and safely. We recommend that you always use a circuit breaker when working with electricity, particularly when working outdoors using items such as electric lawnmowers and strimmer’s. As an extra precaution, always wear sturdy shoes and other protective clothing and equipment when working with potentially dangerous tools and equipment.

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