We only ship to the UK and we offer free delivery to residents of the UK Mainland (excluding Scottish Highlands/Islands, Channel Islands, Isle of Man, Isle of Wight, Scilly Isles, Northern Ireland and Republic of Ireland) for all orders over £75.00 + vat. (Subject to stock availability). Orders below that amount are subject to £6.00 + vat delivery charge.
If you wish your products to be delivered to an address in the Scottish Highlands/Islands, Channel Islands, Isle of Man, Isle of Wight, Scilly Isles, Northern Ireland, Republic of Ireland then delivery will be charged from £15.00 + vat per box, depending on size this may vary. (Please checkout as usual and if the price to deliver to your location is more we will contact you. For larger machines and tools this will often be the case).
Surcharge for (Brushcutters and Items over 1.5m in length) to Northern Ireland and the Republic of Ireland is £15.00 + vat.
Surcharge for (Lawnmowers) to Northern Ireland and the Republic of Ireland is £80.00 + vat.
You will be contacted after placing your order to take payment for this extra amount.
Most of our parcels are dispatched via DPD. On the day of dispatch you will receive a text / email with the approximate time your parcel will be delivered (normally an hours delivery window is given). Please note however, it is your responsibility to ensure you are available when the courier attempts delivery as not all courier firms have the facility to call ahead. If the time given is unsuitable it is highly recommended that you rearrange delivery of your parcel by replying directly to DPD via the text / email or you can request your parcel is left in a safe place or with a neighbour. We also use other courier services including Royal Mail, Parcelforce & Tuffnells where sometimes tracking information is not available.
If you wish to track your DPD parcel please click here. You can also contact DPD customer services on 0121 275 0500.
If you wish to track your Parcelforce parcel please click here. You can also contact Parcelforce customer services on 0344 800 4466.
If you wish to track your Tuffnells parcel please click here. You can also contact Tuffnells customer services on 0330 838 4230.
Smaller lightweight parcels are generally dispatched via DPD with larger bulkier parcels being dispatched via Parcelforce & Tuffnells which require a signature on delivery. A calling card will be left with instructions if you are out.
Please note all delivery times are approximate, occasionally, delivery periods may be extended for reasons beyond our control and we apologise for this in advance. If you require a delivery urgently by a certain date please contact our sales team quoting item description & product code.
For multiple product orders where different delivery times are shown, please go by the product showing the longest delivery time. If you would like partial (split) delivery please contact our sales team who will assist with your request (this may incur an extra delivery charge.)
We physically have the stock in our warehouse ready for fast dispatch. Usually delivered in 1-3 working days (in most cases when ordered before 1pm you will receive the next working day).
Out of Stock Items
Stock is delivered to us which we then forward on to our customer OR stock is delivered directly from our supplier / manufacturer to our customer. This is dependent on size & weight of items. Whilst we make every effort to deliver within the working days advised this is provided as a guide only. Should you require your order by a specific date please contact our sales team who will do all they can to assist. Please note we regularly update our website but cannot always guarantee our suppliers have products in stock. If there is an issue with stock we will notify you as soon as we can via telephone / email.
Standard Delivery 5-7 working days – £6.00 + vat- *Free Over £75.00 (+ VAT)
£6.00 + vat (displayed at checkout) and free on all orders over *£75.00 (+ VAT). Some items may have additional carriage applied. We reserve the right to apply carriage after the order has been placed with your consent.
Please note it is your responsibility to ensure you are available to accept delivery of your order & to notify us of any access restrictions to your property. If delivery cannot be made & another date is required for re-delivery an additional cost may be applied. This will be at our discretion.
Any missing items or damaged items will need to be notified to us within 48 hours of delivery date. Please note that ride-on mowers and certain accessories delivered outside the area serviced by our own transport may be subject to carriage charges dependent upon destination. Please contact us for details.
We physically have the stock in our warehouse ready for fast dispatch. Usually delivered in 2-5 working days (in most cases when ordered before 1pm you will receive the delivery in 2-3 days).
Buy Online – Collect In Store
If you would like to buy online and collect in store please select this option during the checkout process. We will contact you as soon as your order is ready to collect.
Exeter Showroom Opening Hours
Weekdays – 8am-5pm
Saturdays – 8.30am-12.30pm