Website Terms and Conditions

By choosing to use this web site, you are agreeing to abide by all terms & conditions set out on this page. Limitations on using this website This site is for your personal use only and is designed for the sole purpose of providing information and services on Radmore & Tucker Ltd.

You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this site, unless Radmore & Tucker Ltd. grants you specific permission in writing.

E-mail addresses posted on this site are not to be used by any seller of services, any compiler of mailing lists, or any other non-authorised use without prior written approval by Radmore & Tucker Ltd.

This site may contain links to other web sites. Because Radmore & Tucker Ltd. has no control over these sites and their resources, Radmore & Tucker Ltd. is not responsible for the availability of these external sites, and can not be held responsible or liable for any content, advertising, products, or other materials on or available from these sites.

As a condition of your use of this site, you agree that you will not use the site for any purpose that is unlawful under any law or prohibited by these terms and conditions. You may not damage, disable, overburden, or impair this site. You may not obtain or attempt to obtain any materials or information not intentionally provided for you through this site.

Placing Order and Contract Information

For avoidance of doubt, the advertisements appearing in this site constitute an invitation to treat. If you wish to purchase goods from us you should order by adding the item to your cart and completing billing and shipping details as prompted at this site. After placing an order, you will receive an email from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted or that we are guaranteeing supply. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an email that confirms that the product has been dispatched (Dispatch Confirmation). On placing your order payment may be automatically taken from you, however, this will not be processed until the contract is formed. The contract is formed by sending (and not the receipt) of the dispatch confirmation and these terms will not be affected by any typographical error on the part of the customer or the failure to provide a valid email address. If your order is not accepted we will cancel your order and refund any payment via the original payment method, or by cheque at our discretion. We reserve the right for some prices to differ to our in-store prices due to online promotions or postage and packaging costs.

Availability of Stock

All orders are subject to product availability and limited stock. If the product you have ordered is not available from stock, you will be contacted by e-mail and will have the option to either wait until the item is available or to cancel your order. We will verify your payment information with your card issuer before your order is dispatched. Failure to provide correct billing information or correct card security information will delay your order. Please ensure the billing address provided is the address registered with your card issuer. The card security code from the back of your card is required with all orders; this is the group of three digits printed on the reverse of the card. All orders are subject to satisfactory security checking.

Website Prices and Payment

All prices are inclusive of VAT at the current rate and are correct at the time of entering the relevant information. Prices are liable to change at any time, but changes will not affect orders in respect of those which have already been sent a Dispatch Confirmation. Our site contains a large number of products and it is always possible that, despite our best efforts, some of the products listed on our site may be incorrectly priced. If a products correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the product, or reject your order and notify you of such rejection.

Damages and Faults

Please check goods before signing for them and record on the carriers manifest if there is any damage. Please note failure to record any damage at the time of signing for it will result in subsequent claims for damaged goods being refused. Once signed this is accepted as Proof of Delivery, confirming all goods have arrived safely with no damages. Claims of damage or pilferage must be notified in writing both in the couriers manifest and to the company within 3 days of delivery. Claims cannot be accepted outside these time limits. Packaging must be retained for investigation. Claims for non-delivery must be made within 7 days of receipt of dispatch confirmation.  Our policy is that faulty goods under a 1 year warranty must be returned to our store for an evaluation with a valid proof of purchase. The cost of returning non-faulty goods is not covered under warranty and must be met by yourself. If faulty footwear is being returned, please ensure that they have been cleaned of excess mud first – for Health & Safety reasons we are unable to process dirty products.

Complaints Procedure

We handle all complaints fairly, effectively and confidentially. We will make it our priority to deal with any complaints via email, telephone or letter. Radmore and Tucker Limited is a family business and have very high standards and will do their best to maintain it.

Copyright Notice

All information available from this site may be protected under UK and foreign copyright laws. Permission to reproduce may be required. Radmore & Tucker Ltd. retains all rights to the information provided by this service, including, but not limited to, the right of distribution. All third party trademarks are acknowledged and are the property of their respective owners.

These terms and conditions shall be governed by the relevant United Kingdom law, and by agreeing to be bound by them you agree to submit to the exclusive jurisdiction of the relevant courts of the United Kingdom. We reserve the right to make reasonable modifications to the terms and conditions shown above in so far as they are listed on our website. Changes to terms and conditions will take affect thirty (30) days after they are posted on this website.

Liability Disclaimer

All prices quoted on this site are subject to change without notice. The information, software, products, and services included on this site may include inaccuracies or typographical errors. Changes are periodically made to the information herein. Radmore & Tucker Ltd. may make improvements to and/or changes to this site at any time. Information received on or through these sites should not be relied upon for personal, medical, legal or financial decisions and you should consult an appropriate professional for specific advice tailored to your situation. Any machine or product purchased online  with a blade, must be over 18 years of age, therefore agreeing our terms and conditions at the point of checkout, you are accepting you are over the age of 18.

Radmore & Tucker Ltd. makes no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services and related graphics contained on this site for any purpose. All such information, software, products, services and related graphics are provided as is without warranty of any kind. Radmore & Tucker Ltd. hereby disclaim all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement. Radmore & Tucker Ltd. is not liable for any direct, indirect, punitive, incidental, special, consequential or any other damages, including legal fees, whatsoever. Such damages include but are not limited to damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of Radmore & Tucker Ltd. sites, arising from delay or inability to use Radmore & Tucker Ltd. sites or related services, related to the provision of or failure to provide services, or resulting from any information, software, products, prices, services and related graphics obtained through this or any other Radmore & Tucker Ltd. site, or otherwise arising out of the use of this or any other Radmore & Tucker Ltd. site, whether based on contract, tort, negligence, strict liability or otherwise.

If you are dissatisfied with any portion of the site, or with any of these terms of use, your sole and exclusive remedy is to discontinue using this site. Indemnity Radmore & Tucker Ltd., its agencies, departments, agents and employees cannot be held responsible for any losses, damages, expenses, claims, demands, suits, or actions, including reasonable legal fees made by any third party due to or arising from your use of this site, information obtained from the site, information which you provided to the site, your connection to the site, your violation of these terms and conditions, or your violation of any rights of another.

Online Prices

Please Note: We are constantly monitoring online prices to ensure that we remain as competitive as possible, therefore prices may vary from these in store.

Terms and conditions last updated 16/12/17

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